Privacy Policy

Ink Experts ltd and www.inkexperts.co.uk understands the value of privacy, and will therefore only use the information you give us to process your order and provide a quick and convenient service to you in the future. We will only use the information we collect about you lawfully (in accordance with the data protection act 1988).

We do not sell mailing lists to other companies, or divulge any of your personal details to other companies or individuals. We will not email you in the future unless you have given your consent. If after giving your consent, you decide you no longer wish to receive emails from inkexperts.co.uk, you can withdraw your consent at any time.

We collect data using Google Analytics, a web analysis tool that uses cookies that can be used to generate pseudonyms for user profile.

In accordance with the Privacy & Electronic Communications Act passed into law 11 Dec 03 – “We do not send random marketing emails to personal email addresses (spam).”

The type of information we will collect about you includes:

  • Your name
  • Your address
  • Your telephone number
  • Your email address

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information, which we hold, will be held securely in accordance with our internal security policy and the law. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should email or telephone us. Full contact details are available on the contact page of the website.

Cookies

As part of the new legislation and as a responsible retailer, it’s our duty to provide you with information on cookies and how we use them.

What are cookies?

I’m sure it doesn’t surprise you to learn that we aren’t actually talking about the tasty snacks that go well with milk, but rather a simple website technology that was first introduced in the 1990’s and has been a part of most websites ever since.

Cookies are a tiny text file that is stored on your computer when you visit various web pages. These text files do no harm whatsoever and carry no personal information at all but they allow a website server to communicate with your computer to enable website functions.

Cookies are a very common part of how all websites work and have many different uses such as remembering what items you have added to your shopping basket.

Why do we need cookies?

Cookies help internet browsers to navigate websites efficiently and without them, various parts of websites wouldn’t function and you wouldn’t be able to place an order with many internet retailers.

Cookies also tell us how people use our website, so that we can make sure things are working correctly and make improvements that make things better for our customers.

What different types of cookies are there and what do they do?

There are various types of cookies that function differently to one another. Cookies also only remain on your computer for a set amount of time and carry no personal information at all. Here is a little more detail on the different types of cookies, and what they do:

Session cookies – these cookies only last for a small amount of time and expire once you have closed your internet browser.

How we use session cookies:

Our website uses various session cookies to help you to navigate through the different pages of our website and to pay for your order securely. We also use them to remember your preferences, such as products that you have added to your basket or recently viewed. These cookies help you to use our website successfully and place your order with us.

Persistent cookies – these are cookies exist between browser sessions (when you close your internet browser and open a new one later on). Persistent cookies each have a set expiry date and last a little longer than session cookies.

What are first and third party cookies?

First party cookies are the ones that are created and used by the website you are on.

Third party cookies are those that have been created by one website but also used by another.

How we use third party cookies:

Website interactions – When you visit our website we monitor the pages that you visit and how you interact with them so we can make sure that things are running smoothly and also to make things work better.

Shopping engines – When you visit an internet shopping engine or price comparison website, a third party cookie is created on your computer to let us know where you came from and which products you clicked.

Banner advertisements – Through various partners when you visit other websites, we use third party cookies to show you banners containing products that you viewed to help you in your buying decision.

If you would like to opt out of this service, you may do so on the webpage here

Google display – Using the Google advertising network when you visit other websites, we use third party cookies to remind you to order from us.

If you would like to opt out of this service, you may do so by following the instructions found here

Affiliate websites – Through various partners we use third party cookies to let us know that you were directed to us by them so that we can reward them for your custom.

Social cookies – Some third party cookies are created by social networks on our website such as add this, Google +, Stumbleupon, Twitter and Facebook so that you may use their social plug ins and share our website with your friends.

Cookies on Inkexperts.co.uk

In order to use our website, cookies will need to be enabled on your browser. By using the Ink Experts website you agree to our Privacy and Cookie policy and consent to our use of cookies.

More information

We hope that we have answered any questions that you may have about cookies. If you would like any more information at all, please feel free to contact us via- sales@inkexperts.co.uk or find out more information here: www.aboutcookies.org

Please contact us to raise your order